Sophos Cloud Central

Sophos Central Admin is our platform for delivering complete security as a service. The vision for Sophos Central Admin is to offer complete security management from the cloud. Software as a service or SaaS means you do not have to install any server-side products, maintain backups, or monitor performance - this is all provided by us. © 1997 - 2019 Sophos Ltd. All rights reserved. Status page provided by StatusCast. closed Latest Status Update: 4/1/21 19:00 UTC - At approximately 18:00 EDT / 22:00 UTC on 3/26/21 a maintenance script was executed on Sophos Central that caused a number of Partner Administrator accounts to lose their role assignments and as a result Partner/Customer User accounts affected by this issue may not have visibility to data, including.

Sophos Cloud Console

Rogue pvp for all of yourneeds. Administration roles divide security administration by responsibility level. Sophos Central includes several predefined roles.

You can't edit or delete predefined roles.

Your assigned administrator role affects what you can do.

A Super Admin can add custom roles. These roles are based on the predefined roles, but you can restrict the access for a custom role to a specific product.

Super Admin

Administrators with this role have access to everything in Sophos Central.

Sophos Cloud Central

They can manage roles and role assignments. Also, they can create, edit, assign, and delete custom roles. They can generate and manage API tokens, or add and manage API credentials. They can also create Sophos support tickets.

There must be at least one administrator with the Super Admin role.

Admin

Administrators with this role have access to everything in Sophos Central. They can also create Sophos support tickets.

They can't manage roles and role assignments. They also can't generate and manage API tokens or add and manage API credentials.

Help Desk

Administrators with this role have read-only access for all settings in Sophos Central. They can also:

Central
  • Look at sensitive logs or reports.
  • Receive and clear alerts. A Help Desk admin can only resolve alerts if they go to the Alerts page from the dashboard.
  • Update the Sophos agent software on a computer.
  • Scan computers.
  • Change co-branding.
  • See users, campaigns, series, results, and reports for Phish Threat.

They can't see role management options. They also can't generate and manage API tokens or add and manage API credentials. They can't create Sophos support tickets. They can't change the users assigned to a Phish Threat campaign. Also, they can't see some options, such as edit buttons.

Read-only

Administrators with this role have read-only access for all settings in Sophos Central. They can also:

  • Look at sensitive logs or reports.
  • See users, campaigns, series, results, and reports for Phish Threat.
  • Receive alerts.

They can't see role management options. They also can't generate and manage API tokens or add and manage API credentials. They can't create Sophos support tickets. Also, they can't see some options, such as edit buttons.

Sophos Central Cloud Migration Tool

User

Administrators with this role have no administration capabilities. They can only access the Self Service Portal.